- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
What our clients say about us?
Reviews and comments from our satisfied customers
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Exceptional service and timely work. My car purrs like it's brand new after their work on the muffler and exhaust. Additionally, they were able to track down a rear windshield wiper that I thought was only available at the dealer. Fair prices through and through. Truly a one-stop shop. I'll be back. Thanks!!! -
Been going to Gray’s for years. Tried another place when I moved (it was closer to home) and was quickly reminded why Gray’s is the best: trustworthy, timely, fair and professional.
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Another great experience at Gray’s! I called to make an appointment to replace a tail light and was able to get in the next day. Customer service was professional and courteous over the phone and when I brought my car in. It was done SO fast. I will continue to take my car there as needed. I highly recommend Gray’s!
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My wife and I started going to Grays Auto a couple of years ago. The location and service couldn't be better. They try their best to get you an appointment asap and prices are affordable. We highly recommend!
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Aussie and Vern and their colleagues run a quality shop. Their work is first-rate, their prices fair, and they work in a fast and friendly manner. These people pay attention to detail. They take pride in their work.
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Very honest and accommodating, will definitely be back for all my future auto needs.